All CarMax vehicles come with a limited warranty that lasts for 90 days or 4,000 miles. to extend protection for a CarMax vehicle provides drivers with peace of mind and can help them save on repair bills. It lasts for 90 days or 4,000 miles (whichever comes first). I assumed that she was transferring me directly to someone . The company has been in business for over 60 years and holds an A+ rating on the Better Business Bureau (BBB) website. This company is horrible. Copyright 2022 Consumers Unified LLC. Weve listed the companys rate estimates below. Unlike many other extended warranty companies, CarMax doesnt have a list of available plans for its MaxCare products. I kept asking for them to please explain their procedure to me and all that the idiot at CarMax kept saying is 'We are an Incoming Call Center Only' . Take note of the terms of the warranty including the number of miles and/or months it covers. We highly recommend looking into CARCHEX, autopom!, Toco or Endurance. We used it to easily change an alternator about 9 months later without any issue. : Our team evaluates the availability and transparency of each companys contracts, as well as whether each provider offers a money-back guarantee. Vehicle Dependability StudySM reports that cars from Kia, Buick and Hyundai have the fewest problems on average compared to other brands. The standard six-year, 125,000-mile warranty appeared to range anywhere from $1,000 to $3,800+ based on the factors mentioned above. If youre able to afford a MaxCare extended warranty, it might be worth it. CarMax has an A+ rating from the Better Business Bureau (BBB), and it gets good reviews online for its used car buying process. CarMax, you should be ashamed. Can they blame you for failing to maintain it, even though they denied the cause? My car is just out of warranty and only 3 years old. Based on the providers 4.7-star average customer score on Google Reviews, the plan appears to be catching on. It took almost two months to get the vehicle back.. Add on Olives lack of a waiting period before filing a claim, and the company appears ready to shake up the extended auto warranty space. I thought you only pay your deductible and no more, but that is not what happened so be aware! You will get a prorated refund for the unused time still left on your warranty, but it can also be transferred to the buyer. How Much Does a CarMax Extended Warranty Cost? Warranty plans come with a one-year Endurance Elite Benefits that gives drivers identity theft protection, total loss protection, up to $5,000 in repair loans, collision discount, key fob replacement, tire repair, and access to the Endurance Protect App. CarMax offers four deductible choices: $50, $100, $200, and $300. Below are a few examples. How do I know I can trust these reviews about Maxcare Auto Warranty? : Our research team considers availability, ratings from industry experts and years in business when conferring this score. There are other factors that will affect the cost of your warranty plan, shown in the graphic below. IJS. However CarMax is offering their 72 month/125000 warranty with a $300 deductible for $1900. This Jalopnik article, for example, talked about the coolest unreliable cars you could get with a CarMax warranty, with prices ranging anywhere from $3,799 for a six-year/125,000 mile warranty for a 2013 Audi RS5 . Original review: I cannot believe that a reputable company like CarMax is even affiliated with MaxCare Warranty. This can include national chains, independent shops, and dealership service centers. That can make it go as low as $0. Along with your deductible, your car's make, model, age, and mileage will all affect your CarMax extended warranty plan cost.. Happy driving and remember don't drive like my brother. A standard policy for a Carmax extended warranty can last for up to 5 years and up to 150,000 miles, but term lengths offered depend on the dealer you go to. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Pretty much all third-partyproviders include roadside assistance, towing reimbursement, rental car reimbursement, and other benefits. Coverage for all the essential failures that can occur. : Auto warranty companies with affordable rates and multiple deductibles scored highest in this category. The end result was an overall rating for each provider, with the companies that scored the most points topping the list. A category list of parts and systems covered in the comprehensive MaxCare plan is included below. The nicest thing I've found is the same day car rental. Youll have to go to a dealership to find out what a CarMax warranty costs on the vehicle youre considering. Limited time offer: Get $300 off with code SAVE300, Get Started for $99 + Get $400 OFF with code 'Get400'. So far, we have been unable to speak with a representative, been given the runaround and left on hold for over 75 minutes checking the status of our claim. CarMax MaxCare will reimburse you up to $40 per day for seven days in the case of a covered repair. The limited warranty that comes with every car from CarMax lasts 90 days or 4,000 miles whichever comes first. Along with your deductible, your car's make, model, age, and mileage will all affect your CarMax extended warranty plan cost. MaxCare is an extended auto warranty that extends coverage past CarMax's 90-day/4,000-mile limited warranty. Best Car Insurance For Teens And Young Drivers. This time Max Care has told the dealer to tear the engine down because they don't know what the problem is. Business Use. I paid for the warranty and need to set an appointment to make some major repairs covered under the warranty but cant get through!, This company has failed at every level. If your car breaks down, you can take your vehicle to a repair shopand CarMax will payfor the covered repairs, minus your deductible. Get matched with an Auto Warranty partner. Several consumer reviewers mention being grateful for having the cost of significant repairs covered. Content on Jalopnik Advisor is commercial in nature and independent of Jalopnik Editorial and Advertising. Unfortunately, there arent any sample contracts online. NOPE, I went into voicemail. The Maxcare warranty covers most . The plans are transferable and provide good coverage, but some companies offer more benefits. MaxCare is only available at the time you purchase a used vehicle from CarMax. Regardless of how well the limited CarMax warranty protects your vehicle, the term length is only 90 days, which is a mere fraction of the time youre likely to own your vehicle. Whether its a truck hauling a trailer to a job site or using your SUV for ride hailing, its not allowed. Each time you bring your car in for a repair, youll pay an agreed-upon deductible. You can ask for a sample contract to see more details about MaxCares coverage. The shop just has to be licensed by the National Institute for Automotive Service Excellence (ASE, Damage from lack of maintenance or misuse, Damage from environmental events or accidents, Replacement parts that increase the value or performance of a vehicle, After that, youll deal with a third-party company for claims and. We value your privacy. ; wheel alignments; and scheduled maintenance. To see how the prices at CarMax stack up to the competition, we compared three vehicles of different makes and model years at the time of writing. At that point, you should have no problem finding a good warranty plan from CARCHEX. So my 2017 Ford Escape is in the shop for a total engine replacement with approximately 71,000 miles. repair cost with warranty $100 without $800 (saved $700) this week my Garmin 430N is going to be replaced after getting frozen, price with warranty $100 without over $1000 (saved over $900). . They have to call your contract administrator and get an authorization for the repair before doing anything. Two companies we think you should check out are Endurance and CARCHEX. However, you wont have much time to decide at the dealership if you want to buy one or not, so its smart to understand your options in advance. For example. About 69% said they were charged $3,000 or less for their vehicle service contracts. levels of coverage, and specific plans, As low as $50, or $0 for service at CarMax or Get a free, personalized quote from CARCHEX to see how much you would pay for coverage. I have called several MaxCare recommended shops and they all say to take it to the dealer. I paid a huge amount at purchase and for what? You can purchase a MaxCare extended auto warranty, which protects your vehicles major systems for a set period of time, when you first buy your car. We recommend searching around and comparing multiple provider warranty quotes to find the best deal. With everyone's experience, do you think the warranty will pay for itself in warranty repairs? Similar to other extended warranty companies, CarMax requires you to reach out before you have any work done on your car. The obvious things are tires, oil changes, battery, brake pads, rotors, etc. An extended car warranty can save money on repairs. Best Coverage 4.6/5 Limited time offer: Get $300 off with code SAVE300. For the love of God, save yourself the hassle, just go to a dealership & get a used car. Yes. Subscriber Agreement & Terms of Use, Power and repair estimation websites like RepairPal can help you gauge your vehicles reliability. This means your vehicles major systems, plus hundreds of parts inside and out are covered including labor. Explore MaxCare Auto Warranty Reviews by Topic: Sign up to receive our free weekly newsletter. Try finding an extended warranty that allows you to cancel at any time and get a prorated amount back., Im not sure if they no longer service vehicles or if theyre just busy? If you cancel you can buy a longer max care policy from an online dealer. Partner content: This content was created by a business partner of Dow Jones and researched and written independently of the MarketWatch newsroom. If you buy a used vehicle through CarMax, it may be convenient to purchase a CarMax warranty, but we think there are better options for coverage. MaxCare covers the following: The car's major systems, including the engine, drivetrain, electrical and suspension 24/7 emergency roadside assistance $40/day rental car reimbursement for up to seven days $50 deductible discount at MaxCare service centers and RepairPal Certified shops If your CarMax MaxCare warranty costs more than this, you may want to get extended car warranty quotes from third-party providers. Yes, drivers can receive a prorated refund when they cancel a MaxCare plan. Except for the named exclusions, you can rest assured your car is covered. It is difficult enough that parts are hard to come by putting a lot of extra pressure on repair shops to get jobs done. The Guides Auto Team is committed to providing reliable information to help you make the best possible decision about a warranty for your vehicle. Comparing quotes from independent warranty providers can make it easier to find the best option for your vehicle and situation. Updated on 08/20/2022: This is a continuation of a Previous Post documenting my experience with CarMax's MaxCare Warranty. . The representatives will gladly answer all your questions along with providing a quote customized to your vehicle. Please help and do not purchase a car from Carmax. So, CarMax is estimating that your vehicle may need around $600 of warranty work over the next two years. CarMax MaxCare Exclusions/What's Not Covered The CarMax warranty is called MaxCare. A link has directed you to this review. Instead of having to find the money for surprise repairs when they happen, you can simply budget the cost of the extended warranty right into your monthly loan payment. Many third-party providers are brokers, meaning theyre getting contracts from more than one administrator. The MaxCare plan excludes maintenance services and parts, aftermarket accessories and the breakdown of vehicle components due to corrosion, collisions or inadequate maintenance. We just tried for the first time in a year and a half to get in contact with CarMax, and while the last time we spoke with them was bad enough (no two people that we spoke with were able to give us the same information), we discovered this time around that they've taken their contact information completely offline, I assume because their reviews are universally negative. If youre not planning on keeping your car for another 100,000 miles, then dont pay for that level of coverage. All Rights Reserved. CarMax was the only company that didnt lie to me or misrepresent their vehicles. That alleviates the fact the car was a few years old, giving up peace of mind should anything break down. - Eddie, BestCompany, Good service! First, you have to be purchasing your car from CarMax since those are the only vehicles they cover. Vroom is an online marketplace to buy, sell and trade in used vehicles. CarMax sells cars up to 11 years old. 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